About us
Who is Copeland Insurance Group?
The Copeland Insurance Group was founded in 1962. Over time, Copeland has proven to be a leader in providing quality service to agencies and agents — and their clients. We are committed to a personal, service-driven sales approach, ensuring the future of this tradition by supporting a talented staff of like-minded professionals.
Superior support to our independent agents, period.
The backbone of our continued success is to provide superior value to our independent agents with the utmost integrity and dedication. Our sales professionals go beyond what is expected to bring value to agents and agencies with marketing resources, leads, business strategies that are customized for each market and demographic. They know not every agent is the same and they take the agent or agency to that next level.
As a Copeland Insurance independent agent, you’ll be able to count on our team to assist you with everything you need to free yourself from the day-to-day nightmares of running your own business. We’ll provide you with all the resources you need to sell some of the best products available in the insurance marketplace.
FOUNDERS / CEOs
Mel Copeland
Founder & CEO
Melissa Copeland
Founder & CEO
Allen Pauley
CEO
COMPLIANCE
Cathy Gatlin
VP & Chief Compliance Officer
Leslie Lane
Compliance Associate
HUMAN RESOURCES & ACCOUNTING SERVICES
Heather Mayfield
Director of Operations
Tina Jarvis
Lead Commission Specialist
Jessica Neitzel
Commission Specialist
Charry Blalock
Commission Specialist
David Williams
Accounts Payable
Kristy Willett
Commission Specialist
REGIONAL VICE PRESIDENTS
Dusty Singleton
Regional Vice President
Jan Walsh, MBA, PAHM
Regional Vice President
NATIONAL SALES DIRECTORS
Leah Bennett
Property & Casualty Director
SALES & MARKETING DIRECTORS
Denise Reid
Sales & Marketing Director
Rob Warnock
Sales & Marketing Director
Alejandra Ruiz
Sales & Marketing Director
Dwayne Gueno
Sales & Marketing Director
Marta Montero
Sales & Marketing Director
Ricky Campbell
Sales & Marketing Director
Javier Bermudez, MBA, PhD
Sales & Marketing Director
Elsa Isais
Sales & Marketing Director
Joey Brignac
Sales & Marketing Director
Johnny Y'Barbo
Sales & Marketing Director
Stephanie Hughes
Sales & Marketing Director
Tammy Frazier
Inside Sales Director
IN MEMORIAM
Margaret Wong
Sales & Marketing Director
CONTRACTING
Shannon Henderson
Contracting Manager
BROKER COORDINATOR TEAM
Kasie Deloe
Broker Coordinator
Brandi Phillips
Broker Coordinator
Cara Gray
Broker Coordinator
BROKER SERVICING TEAM
Kimberly Martinez
Broker Servicing Associate
Chiquita Talley
Broker Servicing Associate
Oralia Rabadan-Patino
Broker Servicing Associate
LOGISTICS & TECH TRAINING
Cameron Downing
Logistics Coordinator
ANNUITIES
Lindsey Downing
FE, Life, & Annuities
MARKETING
Lesley Pettigrew
Marketing Manager
Kourtnie Jeter
Marketing Associate
INFORMATION TECHNOLOGY
Stephen Leath
IT Director
Joshua Blalock
IT Analyst I
PRODUCT / RESEARCH / REPORTING
Carissa Welch
Product / Research
Tammy Porter
Product / Research Assistant
Melissa Campbell
Reporting Assistant
Agent Calendar of Events
At Copeland Insurance Group, we provide independent agents with the tools and training services needed to help you thrive in your insurance business.
Explore our calendar to search for available agent events or training near you as well as available webinars.
Find your sales and marketing director
Download Our Sales & Marketing Director Territory Map.