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About us

Who is Copeland Insurance Group?

The Copeland Insurance Group was founded in 1962. Over time, Copeland has proven to be a leader in providing quality service to agencies and agents — and their clients. We are committed to a personal, service-driven sales approach, ensuring the future of this tradition by supporting a talented staff of like-minded professionals.

Superior support to our independent agents, period.

The backbone of our continued success is to provide superior value to our independent agents with the utmost integrity and dedication. Our sales professionals go beyond what is expected to bring value to agents and agencies with marketing resources, leads, business strategies that are customized for each market and demographic. They know not every agent is the same and they take the agent or agency to that next level.

As a Copeland Insurance independent agent, you’ll be able to count on our team to assist you with everything you need to free yourself from the day-to-day nightmares of running your own business. We’ll provide you with all the resources you need to sell some of the best products available in the insurance marketplace.

Mel Copeland

Mel Copeland

Founder & CEO

Melissa Copeland

Melissa Copeland

Founder & CEO

Allen Pauley

Allen Pauley

CEO

Cathy Gatlin

Cathy Gatlin

VP & Chief Compliance Officer

Leslie Lane

Leslie Lane

Compliance Associate

Heather Mayfield

Heather Mayfield

Director of Operations

Tina Jarvis

Tina Jarvis

Lead Commission Specialist

Jessica Neitzel

Jessica Neitzel

Commission Specialist

Charry Blalock

Charry Blalock

Commission Specialist

David Williams

David Williams

Accounts Payable

Kristy Willett

Kristy Willett

Commission Specialist

Dusty Singleton

Dusty Singleton

Regional Vice President

Jan Walsh

Jan Walsh, MBA, PAHM

Regional Vice President

Joey Brignac

Joey Brignac

National Sales Director
Under 65 Markets

Johnny Y'barbo

Johnny Y’Barbo

National Sales Director
Medicare Supplements

Leah Bennett

Leah Bennett

Property & Casualty Director

Denise Reid

Denise Reid

Sales & Marketing Director

Rob Warnock

Rob Warnock

Sales & Marketing Director

Alejandra Ruiz

Alejandra Ruiz

Sales & Marketing Director

Dwayne Gueno

Dwayne Gueno

Sales & Marketing Director

Debbie Allen

Debbie Allen

Sales & Marketing Director

Marta Montero

Marta Montero

Sales & Marketing Director

Ricky Campbell

Ricky Campbell

Sales & Marketing Director

Javier Bermudez

Javier Bermudez

MBA, Sales & Marketing Director

Elsa Isais

Elsa Isais

Sales & Marketing Director

Araceli Avila

Araceli Avila

Sales & Marketing Director

Tammy Frazier

Tammy Frazier

Inside Sales Director

Margaret Wong

Margaret Wong

Sales & Marketing Director

Shannon Henderson

Shannon Henderson

Contracting Manager

Kasi Deloe

Kasie Deloe

Broker Coordinator

Brandi Phillips

Brandi Phillips

Broker Coordinator

Cara Gray

Cara Gray

Broker Coordinator

Kimberly Martinez

Kimberly Martinez

Broker Servicing Associate

Chiquita Talley

Chiquita Talley

Broker Servicing Associate

Oralia Abadan

Oralia Rabadan-Patino

Broker Servicing Associate

Cameron Downing

Cameron Downing

Logistics Coordinator

Lindsey Downing

Lindsey Downing

FE, Life, & Annuities

Lesley Pettigrew

Lesley Pettigrew

Marketing Manager

Kourtney Jeter

Kourtnie Jeter

Marketing Associate

Stephen Leath

Stephen Leath

IT Director

Joshua Blalock

Joshua Blalock

IT Analyst I

Carissa Welch

Product / Research

Tammy Porter

Tammy Porter

Product / Research Assistant

Melissa Campbell

Melissa Campbell

Reporting Assistant

Find your sales and marketing director

Download Our Sales & Marketing Director Territory Map.

Copeland Insurance Group Territories Map