About us
Who is Copeland Insurance Group?
The Copeland Insurance Group was founded in 1962. Over time, Copeland has proven to be a leader in providing quality service to agencies and agents — and their clients. We are committed to a personal, service-driven sales approach, ensuring the future of this tradition by supporting a talented staff of like-minded professionals.
Superior support to our independent agents, period.
The backbone of our continued success is to provide superior value to our independent agents with the utmost integrity and dedication. Our sales professionals go beyond what is expected to bring value to agents and agencies with marketing resources, leads, business strategies that are customized for each market and demographic. They know not every agent is the same and they take the agent or agency to that next level.
As a Copeland Insurance independent agent, you’ll be able to count on our team to assist you with everything you need to free yourself from the day-to-day nightmares of running your own business. We’ll provide you with all the resources you need to sell some of the best products available in the insurance marketplace.
FOUNDERS / CEOs

Mel Copeland
Founder & CEO

Melissa Copeland
Founder & CEO

Allen Pauley
CEO
COMPLIANCE

Cathy Gatlin
VP & Chief Compliance Officer

Leslie Lane
Compliance Associate
HUMAN RESOURCES & ACCOUNTING SERVICES

Heather Mayfield
Director of Operations

Tina Jarvis
Lead Commission Specialist

Jessica Neitzel
Commission Specialist

Charry Blalock
Commission Specialist

David Williams
Accounts Payable

Kristy Willett
Commission Specialist
REGIONAL VICE PRESIDENTS

Dusty Singleton
Regional Vice President

Jan Walsh, MBA, PAHM
Regional Vice President
NATIONAL SALES DIRECTORS

Leah Bennett
Property & Casualty Director
SALES DIRECTORS & MANAGERS

Denise Reid
Sales & Marketing Director

Rob Warnock
Sales & Marketing Director

Alejandra Lane
Sales & Marketing Director

Dwayne Gueno
Sales & Marketing Director

Ana Y. Garcia
Sales Manager

Ricky Campbell
Sales & Marketing Director

Javier Bermudez, MBA, PhD
Sales & Marketing Director

Elsa Isais
Sales & Marketing Director

Joey Brignac
Sales & Marketing Director

Johnny Y'Barbo
Sales & Marketing Director

Stephanie Hughes
Sales & Marketing Director

Danny Vasquez
Sales & Marketing Director

Tammy Frazier
Inside Sales Director
IN MEMORIAM

Margaret Wong
Sales & Marketing Director
CONTRACTING

Shannon Henderson
Contracting Manager
BROKER COORDINATOR TEAM

Kasie Deloe
Broker Coordinator

Brandi Phillips
Broker Coordinator

Cara Gray
Broker Coordinator
BROKER SERVICING TEAM

Kimberly Martinez
Broker Servicing Associate

Chiquita Talley
Broker Servicing Associate

Oralia Rabadan-Patino
Broker Servicing Associate
LOGISTICS & TECH TRAINING

Cameron Downing
Logistics Coordinator
ANNUITIES

Lindsey Downing
FE, Life, & Annuities
MARKETING

Lesley Pettigrew
Marketing Manager

Kourtnie Jeter
Marketing Associate
INFORMATION TECHNOLOGY

Stephen Leath
IT Director

Joshua Blalock
IT Analyst I
PRODUCT / RESEARCH / REPORTING

Carissa Welch
Product / Research

Tammy Porter
Product / Research Assistant

Melissa Campbell
Reporting Assistant
Agent Calendar of Events
At Copeland Insurance Group, we provide independent agents with the tools and training services needed to help you thrive in your insurance business.
Explore our calendar to search for available agent events or training near you as well as available webinars.

Find your sales and marketing director
Download Our Sales & Marketing Director Territory Map.
