About us
Who is Copeland Insurance Group?
The Copeland Insurance Group was founded in 1962. Over time, Copeland has proven to be a leader in providing quality service to agencies and agents — and their clients. We are committed to a personal, service-driven sales approach, ensuring the future of this tradition by supporting a talented staff of like-minded professionals.
Superior support to our independent agents, period.
The backbone of our continued success is to provide superior value to our independent agents with the utmost integrity and dedication. Our sales professionals go beyond what is expected to bring value to agents and agencies with marketing resources, leads, business strategies that are customized for each market and demographic. They know not every agent is the same and they take the agent or agency to that next level.
As a Copeland Insurance independent agent, you’ll be able to count on our team to assist you with everything you need to free yourself from the day-to-day nightmares of running your own business. We’ll provide you with all the resources you need to sell some of the best products available in the insurance marketplace.
FOUNDERS / CEOs
![Mel Copeland](https://copelandgroupusa.com/wp-content/uploads/2023/11/mel-copeland.jpg)
Mel Copeland
Founder & CEO
![Melissa Copeland](https://copelandgroupusa.com/wp-content/uploads/2023/11/melissa-copeland.jpg)
Melissa Copeland
Founder & CEO
![Allen Pauley](https://copelandgroupusa.com/wp-content/uploads/2023/11/allen-pauley-1.jpg)
Allen Pauley
CEO
COMPLIANCE
![Cathy Gatlin](https://copelandgroupusa.com/wp-content/uploads/2023/11/cathy-gatlin-1.jpg)
Cathy Gatlin
VP & Chief Compliance Officer
![Leslie Lane](https://copelandgroupusa.com/wp-content/uploads/2023/11/leslie-lane-1.jpg)
Leslie Lane
Compliance Associate
HUMAN RESOURCES & ACCOUNTING SERVICES
![Heather Mayfield](https://copelandgroupusa.com/wp-content/uploads/2023/11/heather-mayfield-1.jpg)
Heather Mayfield
Director of Operations
![Tina Jarvis](https://copelandgroupusa.com/wp-content/uploads/2023/11/tina-jarvis-1.jpg)
Tina Jarvis
Lead Commission Specialist
![Jessica Neitzel](https://copelandgroupusa.com/wp-content/uploads/2023/11/jessica-neitzel-1.jpg)
Jessica Neitzel
Commission Specialist
![Charry Blalock](https://copelandgroupusa.com/wp-content/uploads/2023/11/charry-blalock-1.jpg)
Charry Blalock
Commission Specialist
![David Williams](https://copelandgroupusa.com/wp-content/uploads/2023/11/david-williams-1.jpg)
David Williams
Accounts Payable
![Kristy Willett](https://copelandgroupusa.com/wp-content/uploads/2023/11/kristy-willett-1.jpg)
Kristy Willett
Commission Specialist
REGIONAL VICE PRESIDENTS
![Dusty Singleton](https://copelandgroupusa.com/wp-content/uploads/2023/11/dusty-singleton.jpg)
Dusty Singleton
Regional Vice President
![Jan Walsh](https://copelandgroupusa.com/wp-content/uploads/2023/11/jan-walsh.jpg)
Jan Walsh, MBA, PAHM
Regional Vice President
NATIONAL SALES DIRECTORS
![Leah Bennett](https://copelandgroupusa.com/wp-content/uploads/2023/11/Leah-Bennett.jpg)
Leah Bennett
Property & Casualty Director
SALES & MARKETING DIRECTORS
![Denise Reid](https://copelandgroupusa.com/wp-content/uploads/2023/11/denise-reid.jpg)
Denise Reid
Sales & Marketing Director
![Rob Warnock](https://copelandgroupusa.com/wp-content/uploads/2023/11/rob-warnock.jpg)
Rob Warnock
Sales & Marketing Director
![Alejandra Ruiz](https://copelandgroupusa.com/wp-content/uploads/2023/11/alejandra-ruiz.jpg)
Alejandra Ruiz
Sales & Marketing Director
![Dwayne Gueno](https://copelandgroupusa.com/wp-content/uploads/2023/11/dwayne-gueno.jpg)
Dwayne Gueno
Sales & Marketing Director
![Marta Montero](https://copelandgroupusa.com/wp-content/uploads/2023/11/marta-montero.jpg)
Marta Montero
Sales & Marketing Director
![Ricky Campbell](https://copelandgroupusa.com/wp-content/uploads/2023/11/ricky-campbell.jpg)
Ricky Campbell
Sales & Marketing Director
![Javier Bermudez](https://copelandgroupusa.com/wp-content/uploads/2023/11/javier-bermudez.jpg)
Javier Bermudez, MBA, PhD
Sales & Marketing Director
![Elsa Isais](https://copelandgroupusa.com/wp-content/uploads/2023/11/elsa-isais.jpg)
Elsa Isais
Sales & Marketing Director
![Joey Brignac](https://copelandgroupusa.com/wp-content/uploads/2023/11/joey-brignac.jpg)
Joey Brignac
Sales & Marketing Director
![Johnny Y'barbo](https://copelandgroupusa.com/wp-content/uploads/2023/11/johnny-ybarbo.jpg)
Johnny Y'Barbo
Sales & Marketing Director
![Tammy Frazier](https://copelandgroupusa.com/wp-content/uploads/2023/11/Tammy-Frazier.jpg)
Tammy Frazier
Inside Sales Director
IN MEMORIAM
![Margaret Wong](https://copelandgroupusa.com/wp-content/uploads/2023/11/margaret-wong-1.jpg)
Margaret Wong
Sales & Marketing Director
CONTRACTING
![Shannon Henderson](https://copelandgroupusa.com/wp-content/uploads/2023/11/shannon-henderson-1.jpg)
Shannon Henderson
Contracting Manager
BROKER COORDINATOR TEAM
![Kasi Deloe](https://copelandgroupusa.com/wp-content/uploads/2023/11/kasi-deloe-1.jpg)
Kasie Deloe
Broker Coordinator
![Brandi Phillips](https://copelandgroupusa.com/wp-content/uploads/2023/11/brandi-phillips-1.jpg)
Brandi Phillips
Broker Coordinator
![Cara Gray](https://copelandgroupusa.com/wp-content/uploads/2023/11/cara-gray-1.jpg)
Cara Gray
Broker Coordinator
BROKER SERVICING TEAM
![Kimberly Martinez](https://copelandgroupusa.com/wp-content/uploads/2023/11/kimberly-martinez-1.jpg)
Kimberly Martinez
Broker Servicing Associate
![Chiquita Talley](https://copelandgroupusa.com/wp-content/uploads/2023/11/chiquita-talley-1.jpg)
Chiquita Talley
Broker Servicing Associate
![Oralia Abadan](https://copelandgroupusa.com/wp-content/uploads/2023/11/oralia-abadan-1.jpg)
Oralia Rabadan-Patino
Broker Servicing Associate
LOGISTICS & TECH TRAINING
![Cameron Downing](https://copelandgroupusa.com/wp-content/uploads/2023/11/cameron-downing-1.jpg)
Cameron Downing
Logistics Coordinator
ANNUITIES
![Lindsey Downing](https://copelandgroupusa.com/wp-content/uploads/2023/11/lindsey-downing-1.jpg)
Lindsey Downing
FE, Life, & Annuities
MARKETING
![Lesley Pettigrew](https://copelandgroupusa.com/wp-content/uploads/2023/11/lesley-pettigrew-1.jpg)
Lesley Pettigrew
Marketing Manager
![Kourtney Jeter](https://copelandgroupusa.com/wp-content/uploads/2023/11/kourtney-jeter-1.jpg)
Kourtnie Jeter
Marketing Associate
INFORMATION TECHNOLOGY
![Stephen Leath](https://copelandgroupusa.com/wp-content/uploads/2023/11/stephen-leath-1.jpg)
Stephen Leath
IT Director
![Joshua Blalock](https://copelandgroupusa.com/wp-content/uploads/2023/11/josh-blalock-1.jpg)
Joshua Blalock
IT Analyst I
PRODUCT / RESEARCH / REPORTING
![](https://copelandgroupusa.com/wp-content/uploads/2023/12/carissa-welch.png)
Carissa Welch
Product / Research
![Tammy Porter](https://copelandgroupusa.com/wp-content/uploads/2023/11/tammy-porter-1.jpg)
Tammy Porter
Product / Research Assistant
![Melissa Campbell](https://copelandgroupusa.com/wp-content/uploads/2023/11/melissa-campbell-1.jpg)
Melissa Campbell
Reporting Assistant
Agent Calendar of Events
At Copeland Insurance Group, we provide independent agents with the tools and training services needed to help you thrive in your insurance business.
Explore our calendar to search for available agent events or training near you as well as available webinars.
![Business team picture](https://copelandgroupusa.com/wp-content/uploads/2023/09/group-photo.jpg)
Find your sales and marketing director
Download Our Sales & Marketing Director Territory Map.
![](https://copelandgroupusa.com/wp-content/uploads/2024/04/recruiting-maps-3.png)